The Knutty Knotter

Privacy Policy

We respect your privacy and are committed to protecting your personal information.
This policy explains what we collect, how we use it, and your rights under UK data-protection law.

Information We Collect

We only collect information needed to process your orders and communicate with you, including:

Your name, billing and shipping address
Email address and phone number (if provided)
Order details and payment information (processed securely by Stripe)
Messages or enquiries sent through our Contact page

We do not store or see your full card details. Payments are handled securely by Stripe.

How We Use Your Information

Your information is used only to:

Process and deliver your orders
Contact you about your order or enquiry
Keep records required by UK tax law

We do not sell, rent, or share your personal data for marketing purposes.

Data Storage and Security

Our website is hosted by Hostinger and uses SSL encryption to keep your information safe.

Data is stored securely within the UK or EU and retained only as long as necessary for legal or business purposes.

Cookies

Our site uses essential cookies to make the shop function properly, and optional analytics cookies to help improve it.

You can manage or delete cookies through your browser settings at any time.

See our Cookie Policy for more details.

Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections or deletion of your data
Withdraw consent for non-essential data use

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have questions about this policy or your data, please get in touch at:

privacy@theknuttyknotter.co.uk