Effective Date: June 7 2025
1. Introduction / Who We Are
Our website address is: https://theknuttyknotter.co.uk
We are The Knutty Knotter, premium paracord crafted products. We are committed to protecting the privacy of our visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit or interact with our website. By using our website, you agree to the terms of this Privacy Policy.
2. What Personal Data We Collect and Why We Collect It
a. Contact Forms / Mail Sign-Up
When you use our mail sign-up form, we collect the information you provide, specifically your name and email address and any additional data provided.
This data is collected for the sole purpose of sending you our newsletters, updates, promotions, and other relevant communications that you have consented to receive.
Your name and email address are retained for as long as you remain subscribed to our mailing list. You can unsubscribe at any time by clicking the ‘unsubscribe’ link provided in any email we send you, or by contacting us directly.
b. Cookies
Our website uses cookies to enhance your Browse experience and for analytical purposes. Cookies are small text files stored on your device that help us understand how you use our site.
- Necessary Cookies: These cookies are essential for the website to function correctly (e.g., remembering your cookie consent preferences).
- Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. This service sets cookies to collect anonymous information such as the number of visitors to the site, where visitors have come to the site from, and the pages they visited. This helps us to improve our website. Learn more about Google Analytics’ cookies and data processing here: https://policies.google.com/privacy or https://support.google.com/analytics/answer/6004245?hl=en
When you visit our store on Folksy for purchases, they will use their own cookies and data collection practices. We encourage you to review Folksy’s privacy policy to understand how they handle your data.
You can manage your cookie preferences through our cookie consent banner. Most web browsers also allow you to control cookies through their settings. Blocking all cookies may affect your Browse experience.
c. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.) from other websites. For example, if we embed a YouTube video. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We recommend reviewing the privacy policies of these third-party services.
d. Analytics
We use Google Analytics to gather anonymized data on website usage. This helps us understand how our visitors use the site and allows us to improve the user experience. Google Analytics processes data in accordance with its privacy policy.
3. Who We Share Your Data With
We only share your data with trusted third-party services that are essential for our website’s operation and services:
- Email Marketing Service: Your email address and name (if provided) for mail sign-ups are shared with mailerlite to facilitate email marketing. We recommend reviewing their privacy policy: https://www.mailerlite.com/legal/privacy-policy
- Analytics: Website usage data (anonymized where possible) is shared with Google Analytics.
- External Store for Purchases: If you choose to make a purchase, you will be redirected to our store on Folksy ([LINK TO YOUR FOLKSY STORE URL, e.g., https://folksy.com/shops/yourstorename]). All payment and order processing, including the collection of your personal and payment information, is handled directly by Folksy in accordance with their privacy policy. We do not collect or store your payment card details on this website.
- Hosting Provider: Your website data is stored on servers provided by Hostinger, who adhere to industry-standard security practices.
We may also disclose your data if required to do so by law or in response to valid requests by public authorities.
4. How Long We Retain Your Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Mail Sign-up Data: Data collected for mail sign-ups is retained as long as you remain subscribed to our mailing list.
- Google Analytics Data: Google Analytics data is retained for 14 months.
- Contact Form Submissions: If you submit data via a general contact form (not mail sign-up), we typically retain it for 1 year for customer service purposes.
5. What Rights You Have Over Your Data
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include:
- The Right to Access: You have the right to request access to the personal data we hold about you.
- The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- The Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.
- The Right to Withdraw Consent: Where we are relying on consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided below.
6. Where Your Data Is Sent
Data collected via our mail sign-up is processed by mailerlite, which may involve international data transfers depending on their server locations.
Google Analytics data is processed by Google, which involves data transfers to the United States.
By providing your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
7. Your Contact Information
For any questions or concerns regarding this Privacy Policy, your personal data, or to exercise your rights, please contact us at:
Email: privacy@theknuttyknotter.co.uk