These terms and conditions apply to all purchases made through The Knutty Knotter website.
By placing an order, you agree to the terms set out below.

About Us

The Knutty Knotter is a UK-based small business producing handmade rope products.
Contact details are provided on the Contact page of this website.

Products

All products are handmade and may vary slightly in appearance.

Rope is a flexible material, and minor movement in shape during transit or use is a normal characteristic of the product and not a fault.

Orders

All orders are subject to availability and acceptance.

We reserve the right to refuse or cancel an order at any time, including in cases of pricing errors or suspected misuse of the website.

Pricing and Payment

All prices are shown in GBP (£).

Payments are processed securely via Stripe.
We do not store or have access to your full payment card details.

Shipping

Shipping information is provided on the Shipping page and forms part of these Terms and Conditions.

Returns and Refunds

Our Returns & Refunds Policy forms part of these Terms and Conditions.

Care and Use

Damage caused by misuse or failure to follow care instructions is not considered a fault.

Intellectual Property

All content on this website is the property of The Knutty Knotter and may not be copied or reproduced without permission.

Limitation of Liability

Nothing in these terms limits your statutory rights under UK law.

Privacy

Your use of this website is governed by our Privacy Policy.

Changes to These Terms

We reserve the right to update these Terms and Conditions at any time.

Governing Law

These terms and conditions are governed by the laws of England and Wales.